Enterprise IT Solutions | Microsoft 365, Cloud, Hypervisors, Active Directory

Microsoft 365

M365 is the backbone of modern business. ITCC LLC evaluates, secures, and supports the full Microsoft 365 stack — from Teams collaboration and SharePoint intranets to OneDrive file migrations, Exchange Online email, and Entra ID security. Whether you're migrating from on-premises or optimizing an existing tenant, we deliver a streamlined, secure, and fully managed M365 environment.

Key Services:

Full tenant evaluation and security hardening
Teams deployment, governance, and training
SharePoint Online intranet and document management
OneDrive file migration from on-prem or other cloud
Exchange Online email migration and configuration
Entra ID (Azure AD) conditional access and MFA setup
Compliance and data loss prevention policies
Ongoing M365 administration and support

Hypervisor Solutions

Virtualization is the foundation of any modern data center. ITCC LLC has deep expertise across VMware vSphere, Microsoft Hyper-V, and Proxmox VE. Whether you need to upgrade your existing VMware environment, or you're looking to migrate away from VMware to Proxmox to significantly reduce licensing costs, ITCC can plan, execute, and support the entire transition.

Key Services:

VMware vSphere health checks, upgrades, and patching
Proxmox VE deployment and migration from VMware
Microsoft Hyper-V configuration and management
VM migration between hypervisor platforms
vSwitch and virtual networking best practices
Cost analysis: VMware vs. Proxmox licensing savings
Storage optimization for virtual environments
Disaster recovery for virtualized infrastructure

Cloud Infrastructure

Ready to move to the cloud or optimize your existing cloud footprint? ITCC LLC supports both Microsoft Azure and Amazon Web Services (AWS). We design, deploy, and manage full cloud infrastructure stacks — from virtual networks and compute to identity, storage, and security. Whether it's a hybrid environment or a full cloud migration, we build it right.

Key Services:

Azure Virtual Machines, networking, and storage
AWS EC2, VPC, S3, and IAM configuration
Hybrid cloud architecture and connectivity
Cloud cost optimization and right-sizing
Infrastructure as Code (IaC) with Terraform or ARM templates
Cloud security posture management
Backup and disaster recovery in the cloud
Ongoing cloud monitoring and support

Active Directory & Identity

Active Directory remains the backbone of many IT environments — but the future is Azure. ITCC LLC specializes in on-premises Active Directory management, but more importantly, we help businesses migrate from local AD to Azure Active Directory (Entra ID) for a modern Microsoft deployment. Eliminate on-site servers, simplify user management, and unlock cloud-native security features.

Key Services:

On-premises AD upgrades, troubleshooting, and hardening
Migration from on-prem AD to Azure AD / Entra ID
Hybrid identity configuration (Azure AD Connect)
Group Policy management and optimization
Eliminate on-site domain controllers where possible
Conditional Access and Zero Trust implementation
User lifecycle management and automation
Domain consolidation and multi-forest merges

Storage & Disaster Recovery

ITCC LLC has hands-on experience with all major enterprise storage vendors — IBM, NetApp, Pure Storage, and Nimble. Combined with our disaster recovery expertise, we ensure your data is protected, your systems are redundant, and your business can recover quickly from any outage or failure.

Key Services:

IBM, NetApp, Pure Storage, and Nimble implementation
Storage migrations and performance optimization
Capacity planning and growth forecasting
Disaster recovery planning and documentation
VMware Site Recovery and cloud replication
Business continuity testing and failover configuration
RTO/RPO analysis and improvement
Off-site and cloud backup solutions

Proof of Work

Real Results for Real Organizations

A look at what ITCC has delivered for the clients we serve.

Non-Profit Organization Inland Empire 3-Year Engagement

From Chaos to Compliance: A Full IT Transformation

A large non-profit organization serving over 10,000 people weekly came to ITCC with a decade of deferred IT maintenance, zero security policies, and failing hardware. Over three years, ITCC served as their fractional IT Director — rebuilding their infrastructure from the ground up and maintaining it to enterprise standards.

What We Found

End-of-life switches, servers, and storage across a multi-building campus
Firewall with no intrusion prevention, web filtering, or antivirus enabled
Zero PCI compliance despite accepting credit card payments in multiple ways
Servers unpatched for 9+ months; some running unsupported OS versions
Over 100TB of historical data sitting on a broken backup system — effectively unprotected
Virtualization environment with no high availability, running on EOL hardware
Active Directory on an unsupported version with no account lockout policy

What We Delivered

Complete network rebuild — all end-of-life hardware replaced campus-wide
New enterprise firewall with full security stack enabled and configured
PCI compliance built from scratch; maintained and matured to PCI DSS 4.0
24/7 managed threat detection with AI-based behavioral analysis
Advanced email security stopping BEC, phishing, and impersonation attacks
100TB+ of archive data migrated to a new server with verified cloud backups
Modern hypervisor cluster — all 12 virtual servers migrated with zero downtime
NIST-aligned annual risk assessment with roadmap for continuous improvement
Weekly patch cadence maintained — zero critical failures across 3 years

Healthcare / Dental Practice Inland Empire Ongoing Engagement

Full Practice Overhaul: Infrastructure, Compliance & Daily Support

A local dental practice was running on aging hardware with no compliance framework in place, fragmented communication tools, and a website that didn't reflect their standard of care. ITCC performed a full technology overhaul — modernizing every layer of the practice's IT environment while keeping daily clinical operations running without interruption.

The Challenges

All workstations end-of-life — slow, unsupported, and a HIPAA liability
No HIPAA or PCI compliance framework in place
Email running on a legacy system with no cloud collaboration tools
Aging network switches and access points causing connectivity issues
Firewall with no advanced security features enabled
Outdated website that didn't represent the practice professionally
No centralized support or proactive maintenance for clinical systems

What We Delivered

Replaced all workstations with new hardware — zero disruption to daily patient care
Achieved HIPAA and PCI compliance, including policies, documentation, and vendor reviews
Migrated email to Microsoft 365 with Teams, OneDrive, and SharePoint for staff collaboration
Deployed enterprise-grade firewall with IPS, IDS, application filtering, and URL filtering
Replaced all network switches and access points with new managed infrastructure
Rebuilt and launched a new professional website
Ongoing support for clinical systems: digital imaging / X-ray machines, Electronic Medical Records (EMR), and phone systems
Continuous patching cadence, security assessments, and compliance reviews

Multi-Site Organization Inland Empire Multi-Year Engagement

Building a Security Program From the Ground Up

A growing organization with a distributed campus and 50+ staff had significant IT infrastructure in place but no formal security program, no PCI compliance, and thousands of undetected sensitive data records sitting across their servers and cloud environment. When an external audit surfaced multiple gaps, ITCC didn't just respond — they had already been proactively building the foundation before the auditors arrived.

What We Found

No formal IT security policy or documentation existed
No PCI compliance program — payments accepted across multiple channels with no framework in place
Thousands of instances of sensitive PII and credit card data discovered across file servers, SharePoint, Teams, and email
No data loss prevention enabled for cloud platforms
No phishing simulation or security awareness training program
No 24/7 security monitoring (SOC) or event management (SIEM)
Backup retention too short with no verified cloud recovery strategy
No formal onboarding or offboarding process — user accounts manually managed ad-hoc
External security audit identified five immediate gaps in the environment

What We Delivered

Authored a full IT security policy based on PCI DSS standards — from scratch
Built end-to-end PCI compliance program: SAQ documentation, credit card flow diagrams, Attestation of Compliance collection, incident response plan, and annual vendor audit process
Deployed data loss prevention across file servers and cloud platforms — discovered and remediated thousands of sensitive records
Immediately enabled Azure cloud DLP upon audit finding; launched phishing simulation campaigns through Microsoft Defender
Deployed vulnerability scanning with weekly scans, remediations, and documented risk tracking
Implemented centralized patch management for all Windows and Mac endpoints
Built verified weekly backup testing — every backup confirmed recoverable on a scheduled cadence
Designed cloud-based disaster recovery strategy with offsite archiving
Built automated onboarding and offboarding workflows — from HR ticket to fully provisioned workstation, with digital signatures and documented checklists
Maintained weekly preventative maintenance cadence — patches, application upgrades, firmware, storage, and VMware — every single week
Prepared and presented formal security proposals to senior leadership for SOC and SIEM adoption
Left the organization fully positioned for the next stage of IT maturity

Not sure where to start?

Book a free consultation and we'll evaluate your environment, identify priorities, and build a roadmap to modernize your infrastructure.

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